Privacy Policy

1. Scope

This Privacy Policy applies to the ExamTier website, student portal, examination features, learning materials, current-affairs services, payment workflows and related support services.

2. Information we collect

Account information

Name, mobile number, email address, state, preferred examination, profile image and authentication identifiers.

Examination information

Tests attempted, answers selected, marks, accuracy, time spent, rank, subject performance and result history.

Purchase information

Purchased test series, amount, order ID, payment ID, payment status and validity. ExamTier does not store complete card, UPI PIN or banking credentials.

Technical information

Browser type, device information, IP address, timestamps, security logs and essential browser-storage data used to maintain your session.

3. How we use information

• Create and secure student accounts.
• Deliver tests, results, rankings and performance analytics.
• Activate purchased test series and verify payments.
• Send OTPs, account notices and relevant exam updates.
• Prevent fraud, misuse and unauthorized access.
• Improve content, reliability and student experience.
• Respond to support or legal requests.

4. Service providers

We use trusted processors only when needed to provide the service:

Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

5. Payments

Payments are processed by Razorpay. Payment-method details are entered in Razorpay’s secure checkout. ExamTier receives transaction identifiers and status information required to confirm a purchase, provide access, maintain records and handle support or refunds.

6. Retention and security

Information is retained for as long as the account is active and as required for examination history, financial records, dispute resolution, fraud prevention and legal compliance. We use access controls, authenticated APIs, validation, encrypted network connections in production and restricted administrative access. No online service can guarantee absolute security.

7. Your choices and rights

You may request access to, correction of or deletion of eligible personal information. You may update profile information through your student account and log out to end the current browser session. Certain transaction and examination records may be retained when legally or operationally required.

8. Cookies and browser storage

ExamTier uses essential cookies or local browser storage for login sessions, preferences, test progress and security. Third-party authentication and payment providers may use their own cookies according to their policies.

9. Children’s privacy

Students who are not legally able to consent to online services should use ExamTier with the involvement of a parent or guardian. Contact us if you believe a child’s information was provided without appropriate authorization.

10. Policy updates

We may update this policy when services, providers or legal requirements change. The revised date will be displayed at the top of this page. Material changes may also be communicated through the website or student notifications.