ExamTier Help Center

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Find clear answers about your account, tests, results, payments and learning resources.

Frequently asked questions

Answers to common questions

12 answers

Select Login in the header, enter your registered mobile number and verify the OTP. You can also use the available Google or email login option.

Confirm the mobile number, wait for the resend timer and select Resend OTP. Check your network connection before trying again.

Open Dashboard, choose Profile from the sidebar and update the available account details. Some verified details may require support assistance.

Open My Tests or a purchased test series, select an available test and choose Start Test. Read the instructions before beginning the timed examination.

After submission, open Test Results from your dashboard. Select an attempt to view score, accuracy, subject performance and rank details.

If the test and its remaining time are still active, return to My Tests and select Resume. A submitted or expired attempt cannot be reopened.

Yes, when answer review is enabled for that test. Open the completed result and choose the answer-review option to compare your responses with solutions.

Choose a published test series, review its details and select Buy Now. Complete payment through the secure Razorpay checkout to activate access.

Refresh My Test Series and confirm you are using the purchasing account. If access is still missing, contact support with the payment ID.

First review the Refund Policy. If eligible, submit a support request with your payment ID and reason so the team can review it.

Use Study Notes, Previous Year Papers or Downloads in the student dashboard sidebar to access available learning materials.

Open Current Affairs from the main navigation or dashboard to read published articles and access available quizzes and monthly resources.

Need personal assistance?

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Submit a ticket with the details of your question, test or payment.

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